Shipping Policy

Last Updated:​ January 9, 2026

1. Purpose and Scope​

This Shipping Policy applies to all orders shipped via thepublicmarket.best, including self-operated products, supplier-sourced items, returns, and exchanges. As an independent seller, I am committed to ensuring safe, timely, and cost-effective delivery while prioritizing customer satisfaction.

2. Carrier Selection​

All shipments are handled by reputable carriers that comply with local and international shipping regulations. Carriers are selected based on reliability, coverage, and cost-effectiveness.

3. Shipping Methods​

• Standard Areas: Express delivery via carriers such as USPS, UPS, FedEx, or DHL.

• Remote/Rural Areas: Services may be delayed or require additional fees.

• Special Items​ (e.g., fragile, high-value, or temperature-sensitive goods): Shipped via designated special lines with protective packaging.

4. Order Processing Time​

• Orders placed before 3:00 PM PST​ on business days (Monday–Friday) will be processed within 24 hours.

• Orders placed on weekends or holidays will be processed on the next business day.

• Pre-order or custom items will specify processing times on the product page.

5. Shipping Fees​

• Free Shipping: Offered on orders over $50​ within the contiguous U.S.

• Standard Fee: Orders below $50 incur a flat shipping fee of **$5.99**.

• International Shipping: Costs are calculated based on destination and displayed at checkout.

• Additional Surcharges: May apply for remote areas (e.g., Alaska, Hawaii, or rural regions).

6. Delivery Timeframes​

• Domestic: 3–7 business days after shipment.

• International: 7–21 business days, depending on destination and customs clearance.

  Delays due to carrier issues or customs are beyond our control.

7. International Shipping & Taxes​

We ship to select countries. International customers are responsible for:

• Customs Duties/Taxes: These are not included in the order total and must be paid by the recipient.

• Restrictions: Some countries may be excluded due to regulatory constraints.

8. Returns & Exchanges​

• Seller Error​ (e.g., wrong item or damage): We cover return shipping costs and expedite replacements.

• Customer-Initiated Returns​ (e.g., size preference): Customers pay return shipping; we cover reshipment fees for exchanges.

• Condition: Items must be unused, in original packaging, and returned within 7 days​ of delivery.

• Process: Contact support@thepublicmarket.best​ to initiate a return.

9. Risk of Loss & Title​

Ownership and risk of loss pass to the customer upon delivery to the carrier. Tracking information will be provided for all orders.

10. Prohibited Items​

We comply with restrictions on hazardous materials, liquids, batteries, and other regulated goods. Customers must ensure items comply with their local laws.

11. Force Majeure​

We are not liable for delays caused by unforeseen events (e.g., natural disasters, pandemics, strikes, or customs delays).

12. Policy Updates​

This policy may be updated periodically. Changes take effect immediately upon posting on thepublicmarket.best.